Guide to Land Transport Authority (LTA)’s new Access Code: What it means for your car transaction
A safer way to verify your car transaction
If you’ve ever bought or sold a car in Singapore, you may remember being asked for the last 4 characters of your NRIC – a common way to verify ownership when transferring a vehicle or applying for a loan.
However, from 30 June 2025, the Land Transport Authority (LTA) rolled out a new Access Code system for digital services involving car ownership transfers.
According to LTA, this move is designed to boost transparency and protect your personal data when motor dealers or service providers assist with your transaction.
Instead of sharing sensitive ID info, vehicle owners will now generate a one-time Access Code that authorises selected service providers (like motor dealers, insurers, and loan companies) to act on their behalf for specific digital services.
If you’re working with Carro (or any other dealership), this code ensures you stay in control of what access is granted – and for how long.
Why is this change happening?
Until now, many motor dealers or service providers relied on the last 4 characters of your NRIC to access LTA’s digital systems on your behalf. While convenient, this method was prone to abuse and created privacy concerns.
The new Access Code system solves this by:
- Removing the need to disclose any part of your ID
- Allowing you to see exactly who is requesting access and when
- Giving you more control – you can grant, monitor, and revoke access as needed
And yes – it’s completely free to use.
Which LTA services does this affect?
As of launch, the Access Code will apply to these three common digital services on OneMotoring:
- Enquire PARF/COE Rebate for Registered Vehicle;
- Enquire PQP Payable for Category C Early Turnover Scheme; and
- Enquire Vehicle Transfer Fee
How to generate your LTA Access Code
Here’s how car owners can generate the Access Code:
- Visit the LTA’s OneMotoring website.
- Click “Request Access Code” digital service and login using Singpass.
Image source: LTA - Select the intended party (e.g. a car dealer or service provider).
Image source: LTA - Generate the code and share it directly with your intended party. The Access Code will be shown on the screen and sent via SMS to the mobile number and email address (if provided) that you have entered.
Image source: LTA
Read more: LTA User Guide to Requests for Access Code
Key things to know:
- Validity: Each code is valid for up to 14 calendar days
- Revocation: The owner can cancel the code at any time
- No fees: There are no charges for generating or using the code
- Privacy: Only authorised and designated parties can view/retrieve details once the code is used – no more open access based on partial ID numbers
Why this matters to buyers and sellers
If you’re buying, selling, or transferring a car, this change ensures your personal data stays protected. Dealers can still perform essential tasks like checking transfer fees or COE paper value – but only after you authorise them.
For added peace of mind, the Access Codes are revocable and time-limited. This means you can confidently work with dealers like Carro (whether it is buying or selling) while retaining full control over your personal and vehicle data.
Frequently Asked Questions (FAQ)
Q1: Is the Access Code mandatory?
Yes. From 30 June 2025 onwards, all third-party access to vehicle details via OneMotoring requires an access code. The previous NRIC-based method will no longer be accepted.
Q2: Why is LTA using the Access Code instead of my NRIC?
This is to protect your personal data when motor dealers or service providers assist with your transaction, as you won’t have to reveal parts of your NRIC anymore. Instead, these temporary Access Codes will help boost transparency and autonomy over your personal data.
Q3: Who needs to use the Access Code?
Anyone acting on your behalf, including dealers, consignment agents, or service providers, will need this code to access your vehicle details.
Q4: What can the Access Code be used for?
To retrieve:
- PARF/COE Rebate for Registered Vehicle;
- PQP Payable for Category C Early Turnover Scheme; and
- Information on Vehicle Transfer Fees
Q5: Can the Access Code be used to retrieve my other personal information?
No. Your other personal information is private. The Access Code will only reveal information about your car.
Q6: How long is the Access Code valid for?
The Access Code is valid for up to 14 calendar days or until it is revoked by the vehicle owner, whichever is earlier.
During the validity period for the Access Code, it can be used multiple times by the nominated recipient or anyone else who knows the temporary code.
Q7: Can I cancel/revoke the Access Code?
Absolutely. You can log in to LTA’s OneMotoring website using Singpass to revoke the Access Codes at any time.
Q8: Is this code used for insurance or road tax renewals?
No. This code is mainly for ownership transfer and dealer-related services on OneMotoring.
Q9: I’m selling my car through a third party car dealer like Carro. Do I need to worry?
Not at all. Your Access Code is meant to be used to retrieve information for car transaction purposes by third parties, and Carro will only use this data for transactional purposes.
LTA says vehicle owners can log in to LTA’s OneMotoring website (> Popular Digital Services > Request Access Code) using Singpass to authorise the sending of the Access Codes to nominated third parties such as their motor dealers to retrieve the information on their behalf.
Q10: I suspect that my code might have been compromised. What do I do?
If the Access Code is suspected to have been compromised, you should immediately log in to LTA’s OneMotoring website using Singpass to revoke the Access Code.
