{"id":357,"date":"2015-11-16T06:37:57","date_gmt":"2015-11-16T06:37:57","guid":{"rendered":"https:\/\/blog.carro.sg\/?p=357"},"modified":"2025-11-05T16:53:27","modified_gmt":"2025-11-05T08:53:27","slug":"aware-buy-parallel-importer","status":"publish","type":"post","link":"https:\/\/carro.co\/sg\/blog\/aware-buy-parallel-importer\/","title":{"rendered":"Beep Guide: Buying Parallel Imported Cars"},"content":{"rendered":"Buying a car from a parallel importer is seen by many to be almost\u00a0impossible. Here is a simple guide put together to guide you through buying a car from a parallel importer.\r\n\r\n1) Are you getting the car<\/a> you paid for?<\/strong>\r\n\r\nParallel Importers face rather stiff competition. There are over a hundred parallel importers in Singapore, with varying levels of experience. Most parallel importers tend to be small-time businesses, and the pressure is on them to make the sale. As a result, they may promise you lots of extras on your car, or readily agree with what demands you may have just to earn your business.\r\n\r\nWhile that seems like a good thing for you, the buyer, it\u2019s important to make sure that you get whatever they promise you in black and white. Once you\u2019ve signed the contract, what\u2019s written on the page trumps whatever verbal agreement you may have had with the parallel importer. At the end of the day, a verbal agreement is going to be difficult to enforce without a long-drawn legal battle. You may find yourself being stuck with a purchase that wasn\u2019t what you had agreed on.\r\n\r\nFor example, you may think that you\u2019re getting a certain model with a specific head unit. Or leather seats that don\u2019t look like they\u2019ll crumble to bits before the end of the year. All these add-ons need to be specifically detailed in the contract before you sign.\r\n\r\n \r\n

2) Do you know when you\u2019ll get your car?<\/strong><\/h4>\r\nIf you\u2019re going to be paying a deposit of at least $10,000, then the least the parallel importers can do is to give you your car according to schedule. However, in order to cut corners, parallel importers may choose to delay delivery of your car, often giving some pathetic excuse. For example, your car may be \u201cstuck in immigration\u201d, or \u201cis being inspected by the LTA\u201d.\r\n\r\nThese are often codes for \u201cI\u2019m waiting for more customers so that I can buy in bulk at a cheaper discount\u201d or \u201cNow currency exchange not good for my profit margins, wait for another few days\u201d.\r\n\r\nAlways ensure that your contract specifies clearly when you can expect to receive your car, and what your options are should it be delayed.\r\n\r\n\u00a0<\/strong>\r\n

3) Warranty and Servicing<\/strong><\/h4>\r\nJust like authorised dealers, parallel importers will offer you a wide variety of warranty and servicing options with your car purchase. However, do take note that unlike the warranty given by authorised dealers, the warranty given by the parallel importers doesn\u2019t cover servicing at the dealer\u2019s authorised workshop.\r\n\r\nWhat\u2019s worse, since it\u2019s the parallel importer issuing the warranty and not the manufacturer, these warranties are only valid for as long as the parallel importer is still in business. It doesn\u2019t matter if the warranty your parallel importer is for \u201clife\u201d \u2013 it\u2019s not referring to the car\u2019s life or your life. If the parallel importer closes shop, or worse, changes management, your warranty may not be valid.\r\n

4. Are they a certified car dealer?<\/strong><\/h4>\r\nSince this is a business that involves thousands of dollars in deposits, it\u2019s a good thing that CaseTrust and the Singapore Vehicle Traders Association (SVTA) have come together since last year to jointly accredit parallel importers. Car dealers need to commit to several requirements laid out by the CaseTrust-SVTA Accreditation Scheme if they want to be certified.\r\n\r\nThese include: fee policies that are clearly spelt out in the contracts, a proper dispute resolution system that can go up to the Small Claims Tribunals and even the Courts, if necessary, and an insurance bond capped at $50,000 in the event of an unresolved dispute.\r\n\r\nCurrently, only 31 parallel importers are CaseTrust accredited. If the parallel importer you\u2019re going with is not accredited by this scheme, it doesn\u2019t necessarily mean that they\u2019re not trustworthy. However, you can probably their lack of accreditation as a bargaining chip to fight for a lower deposit.\r\n

5) Does the parallel importer have a reputation?<\/strong><\/h4>\r\nIt\u2019s not easy to get jointly accredited by CaseTrust and SVTA, but just being accredited alone often isn\u2019t enough. Your best bet is to get feedback from other buyers about their experiences with the parallel importer you\u2019re planning to go with. At the end of the day, reputation goes a long way in assuring buyers that they\u2019re not buying into a scam.\r\n\r\nA major scandal involving a parallel importer occurred last year, when they closed down suddenly and escaped with about $3.6 million dollars in deposits. The rogue parallel importer, Volkswagan Auto, had only been in operation for less than a year. However, over 100 victims had already been attracted by the extremely low prices they offered.\r\n

6) So what can Singaporeans do should they have a dispute with a parallel importer?<\/strong><\/h4>\r\nThe first step is to attempt mediation. This means\u00a0bringing in a third party, such as the Motor Industries Disputes Resolution Centre, to try to come to an agreement on any dispute that you may have with the parallel importer. A successful negotiation should provide a win-win situation for both parties.\r\n\r\nHowever, if it needs to be escalated further, a lawsuit may need to be filed. This may end up being a long-drawn process that might end up costing more than just losing your deposit. However, if there are multiple complaints with the same dealer, such as the Volkswagan Auto case, then there might be enough incriminating evidence to start criminal proceedings.","protected":false},"excerpt":{"rendered":"

Buying a car from a parallel importer is seen by many to be almost\u00a0impossible. Here is a simple guide put together to guide you through buying a car from a parallel importer. 1) Are you getting the car you paid for? Parallel Importers face rather stiff competition. There are over a hundred parallel importers in …<\/p>\n","protected":false},"author":2,"featured_media":3488,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[721],"tags":[59,216,217,215,218,62,70,106],"class_list":["post-357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-car-buying-tips","tag-car","tag-dangers","tag-deposit","tag-parallel-import","tag-servicing","tag-singapore","tag-used-car","tag-warranty"],"_links":{"self":[{"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/posts\/357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/comments?post=357"}],"version-history":[{"count":1,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/posts\/357\/revisions"}],"predecessor-version":[{"id":14773,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/posts\/357\/revisions\/14773"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/media\/3488"}],"wp:attachment":[{"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/media?parent=357"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/categories?post=357"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/tags?post=357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}