{"id":9956,"date":"2020-06-26T12:50:15","date_gmt":"2020-06-26T04:50:15","guid":{"rendered":"https:\/\/blog.carro.sg\/?p=9956"},"modified":"2025-11-04T19:15:55","modified_gmt":"2025-11-04T11:15:55","slug":"how-to-buy-car-online","status":"publish","type":"post","link":"https:\/\/carro.co\/sg\/blog\/how-to-buy-car-online\/","title":{"rendered":"Guide: Buying a Pre-Owned Car Online"},"content":{"rendered":"Over the last few months, <a href=\"https:\/\/www.wsj.com\/articles\/the-pandemic-has-pushed-car-buying-online-its-expected-to-stick-11592658001\" rel=\"nofollow noopener\" target=\"_blank\">online car buying has been gaining traction around the world<\/a>. This new trend seems to be the way forward as consumers look to minimise social and physical interactions. But can you imagine buying a car the same way you'd buy a Nintendo Switch?\r\n\r\nIt can be quite hard for any Singaporean to digest, especially because cars are so expensive here. But that hasn't stopped companies from providing this service to its customers.\r\n<h2><strong>Buying a Car Online in Singapore<\/strong><\/h2>\r\nTechnology has allowed many car dealerships to move their business online efficiently. In Singapore, a number of companies have introduced measures that allow customers to purchase a car online. However, the process still requires some form of physical interaction between buyer and seller and is not entirely online.\r\n\r\nEnter Southeast Asia's Largest Car Marketplace, <a href=\"https:\/\/carro.sg\/\" target=\"_blank\" rel=\"noopener\">CARRO<\/a>!\r\n\r\n<figure id=\"attachment_9997\" aria-describedby=\"caption-attachment-9997\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9997\" src=\"https:\/\/carro.sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-scaled.jpg\" alt=\"Buy pre-owned car online\" width=\"2560\" height=\"1702\" title=\"\" srcset=\"https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-scaled.jpg 2560w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-300x199.jpg 300w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-1024x681.jpg 1024w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-768x511.jpg 768w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-1536x1021.jpg 1536w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-2048x1362.jpg 2048w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-696x463.jpg 696w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-1068x710.jpg 1068w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_682604770-632x420.jpg 632w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-9997\" class=\"wp-caption-text\">Source: Shutterstock<\/figcaption><\/figure>\r\n\r\nIn June 2020, the Singapore-based startup launched <a href=\"https:\/\/sbr.com.sg\/information-technology\/more-news\/carro-rolls-out-contactless-car-purchase-feature\" rel=\"nofollow noopener\" target=\"_blank\">Singapore's first contactless car buying service<\/a> for certified pre-owned cars. The service offers an end-to-end digital experience that allows buyers to purchase the car of their choice, entirely online.\r\n\r\nUnderstanding that it's not easy for anyone to make such a big financial commitment without physically seeing the car, CARRO has also put in place a series of measures to assure customers before they make a digital purchase.\r\n\r\nThese include 3-day return policy, a rigorous 150-point inspection and certification process and Singapore's first 30-day wear and tear guarantee for used cars. <em>Continue reading to find out how these measures work.<\/em>\r\n\r\nSo how do you buy a certified pre-owned car online at CARRO? Just follow these 6 simple steps and you'll be driving your new car in no time!\r\n<h3><strong>1. Browse Certified Pre-Owned Cars<\/strong><\/h3>\r\n<span style=\"font-size: 15px; color: #222222;\">Visit <\/span><a style=\"font-size: 15px;\" href=\"https:\/\/carro.sg\" target=\"_blank\" rel=\"noopener\">CARRO.sg<\/a><span style=\"font-size: 15px; color: #222222;\"> and start browsing their wide selection of high quality, certified used cars. Choose from different models and car types like an SUV or even a sports car.<\/span>\r\n\r\n<figure id=\"attachment_9999\" aria-describedby=\"caption-attachment-9999\" style=\"width: 2470px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9999\" src=\"https:\/\/carro.sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM.png\" alt=\"buy certified used cars online\" width=\"2470\" height=\"896\" title=\"\" srcset=\"https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM.png 2470w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM-300x109.png 300w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM-1024x371.png 1024w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM-768x279.png 768w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM-1536x557.png 1536w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM-2048x743.png 2048w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM-696x252.png 696w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM-1068x387.png 1068w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/Screenshot-2020-06-26-at-11.33.14-AM-1158x420.png 1158w\" sizes=\"auto, (max-width: 2470px) 100vw, 2470px\" \/><figcaption id=\"caption-attachment-9999\" class=\"wp-caption-text\">Source: CARRO.sg<\/figcaption><\/figure>\r\n\r\nAll pre-owned cars on CARRO are certified through a<span style=\"font-weight: 400;\"> rigorous 150-point inspection, sanitisation and disinfection process to keep you safe and assure you of its quality. The inspection covers the car's exterior, interior, underbody and many other components.<\/span>\r\n\r\nAdditionally, for transparency and added assurance, all inspection reports are easily accessible on each car listing page. So you'll know exactly the condition of the car and if there are any issues with the various parts.\r\n<h3><strong>2. Select the Car<\/strong><\/h3>\r\nOnce you've found a car you're interested in, submit your details and a CARRO representative will contact you to schedule a contactless car viewing.\r\n<h3><strong>3. Contactless Car Viewing<\/strong><\/h3>\r\nWhen you arrive at the CARRO Lounge, a CARRO representative will contact you via live video chat with further instructions. <span style=\"font-weight: 400;\">The car key will be placed in a smart lock for your collection and a CARRO representative will take you through the viewing process.\u00a0<\/span>\r\n\r\n<figure id=\"attachment_10003\" aria-describedby=\"caption-attachment-10003\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10003\" src=\"https:\/\/carro.sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-scaled.jpg\" alt=\"smart lock for contactless car viewing\" width=\"2560\" height=\"1707\" title=\"\" srcset=\"https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-scaled.jpg 2560w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-300x200.jpg 300w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-1024x683.jpg 1024w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-768x512.jpg 768w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-1536x1024.jpg 1536w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-2048x1365.jpg 2048w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-696x464.jpg 696w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-1068x712.jpg 1068w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1005-630x420.jpg 630w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-10003\" class=\"wp-caption-text\">Source: Shutterstock<\/figcaption><\/figure>\r\n\r\n<span style=\"font-weight: 400;\">When you're ready to view the car, we'll send you a One Time Password (OTP) via SMS to unlock the car. You'll get to sit inside the car and inspect the condition of the car, while a CARRO representative will be present via live video chat to<\/span><span style=\"font-weight: 400;\"> assist you and answer any questions.<\/span>\r\n\r\n<figure id=\"attachment_10005\" aria-describedby=\"caption-attachment-10005\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10005\" src=\"https:\/\/carro.sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-scaled.jpg\" alt=\"Contactless used car viewing\" width=\"2560\" height=\"1707\" title=\"\" srcset=\"https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-scaled.jpg 2560w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-300x200.jpg 300w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-1024x683.jpg 1024w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-768x512.jpg 768w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-1536x1024.jpg 1536w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-2048x1365.jpg 2048w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-696x464.jpg 696w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-1068x712.jpg 1068w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1016-630x420.jpg 630w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-10005\" class=\"wp-caption-text\">Source: CARRO.sg<\/figcaption><\/figure>\r\n\r\nWith the contactless car viewing done through live video chat, it minimises the physical interaction between buyer and seller. This ensures the safety of everyone as you won't be unnecessarily exposed to potential health risks.\r\n<h3><strong>4. Same-Day Financing<\/strong><\/h3>\r\nAs cars - both new and used - are really expensive in Singapore, it's highly likely that you'll need to get a loan. Loan approvals usually take days and therefore extends the entire car buying process.\r\n\r\nPartnering their sister company, <a href=\"https:\/\/genie.sg\/\" rel=\"nofollow noopener\" target=\"_blank\">Genie Financial Services<\/a>, customers can get pre-approved financing in just a couple of minutes when buying a car at CARRO. S<span style=\"font-weight: 400;\">imply submit a <\/span><a href=\"https:\/\/carro.sg\/used-car-loan\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">request<\/span><\/a><span style=\"font-weight: 400;\"> and a Genie representative will get in touch with you.<\/span>\r\n\r\nApart from the loans, insurance will also be provided through <a href=\"https:\/\/vulcanpost.com\/682378\/carro-pay-as-you-drive-car-insurance\/\" rel=\"nofollow noopener\" target=\"_blank\">Singapore's first true usage-based insurance (UBI) <\/a>program. Drivers are\u00a0<span style=\"font-weight: 400;\">charged based on the distance driven, which can save you as much as $800 a year!<\/span>\r\n<h3><strong>5. Contactless Delivery\/Collection<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">Once you've decided to purchase the car, you will be given instructions on how to collect the car key contactless from the CARRO Lounge via a smart-lock. A CARRO representative will assist you through a live video chat via your handphone to facilitate the collection.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Alternatively, the cars purchased through CARRO can also be delivered straight to your doorstep conveniently, you don't even need to get out of the house!<\/span>\r\n\r\n<figure id=\"attachment_10001\" aria-describedby=\"caption-attachment-10001\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10001 size-full\" src=\"https:\/\/carro.sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-scaled.jpg\" alt=\"contactless car buying service, sanitised used cars\" width=\"2560\" height=\"1707\" title=\"\" srcset=\"https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-scaled.jpg 2560w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-300x200.jpg 300w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-1024x683.jpg 1024w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-768x512.jpg 768w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-1536x1024.jpg 1536w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-2048x1365.jpg 2048w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-696x464.jpg 696w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-1068x712.jpg 1068w, https:\/\/carro.co\/sg\/blog\/wp-content\/uploads\/2020\/06\/17062020_Contactless-Viewing-1009-630x420.jpg 630w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-10001\" class=\"wp-caption-text\">Source: CARRO.sg<\/figcaption><\/figure>\r\n\r\nFor your safety, all cars will be sanitised before collection\/delivery before and after every contactless car viewing. So you can rest easy knowing that CARRO's certified pre-owned cars are clean and safe from bacteria.\r\n<h3><strong>6. Drive Your New Car<\/strong><\/h3>\r\nAnd that's it. You can start driving your new car in just 6 easy steps!\r\n<h2><strong>How Does CARRO Assure Buyers?<\/strong><\/h2>\r\nIf you're afraid of making such a big purchase online, here's how CARRO assures buyers before making a digital purchase.\r\n\r\n<strong>Singapore's First 30-Day Wear &amp; Tear Guarantee<\/strong>\r\n\r\n<span style=\"font-weight: 400;\">One of the biggest worries about buying a pre-owned car is getting one that is a lemon. It's also a risk as you don't know the exact condition of the car. You might drive the car for a few days and it might just break down, causing you to fork out even more cash.<\/span>\r\n\r\nTo address this worry, CARRO provides Singapore's First 30-day wear and tear guarantee with all used cars purchased through CARRO.\r\n\r\nThis guarantee grants customers full access to their after-sales workshop facilities for up to 30 days. It covers maintenance wear and tear for parts that are usually not even covered in standard factory warranties. This includes your brake pads, wipers and many more!\r\n\r\n<strong>3-Day Return Policy<\/strong>\r\n\r\n<span style=\"font-weight: 400;\">For safety reasons, there will be no test drives available during this time. Instead, CARRO offers a 3-day return policy for all their pre-owned cars. <\/span><span style=\"font-weight: 400;\">So if you are not satisfied with your purchase, you can return the car and pick another car as long as the car is returned within 3 days with a maximum 150 km driving limit.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span>\r\n\r\nThese provide<span style=\"font-weight: 400;\"> added assurance to buyers when buying a pre-owned car, by knowing that your car is always protected and enables them to <\/span>purchase a car with confidence and peace of mind.\r\n\r\nLooking for a car? Browse certified pre-owned cars <a href=\"https:\/\/carro.sg\" target=\"_blank\" rel=\"noopener\">here<\/a>!\r\n<pre><strong>People also liked:\r\n<\/strong>\r\n<a href=\"https:\/\/carro.sg\/blog\/covid-19-circuit-breaker-information-car-owners\/\" target=\"_blank\" rel=\"noopener\">COVID-19 CIRCUIT BREAKER: IMPORTANT INFORMATION FOR CAR OWNERS<\/a>\r\n<a href=\"https:\/\/carro.sg\/blog\/5-reasons-accidents-singapore\/\" target=\"_blank\" rel=\"noopener\">TOP 5 REASONS FOR ACCIDENTS IN SINGAPORE<\/a>\r\n<a href=\"https:\/\/carro.sg\/blog\/save-money-car-subscription\/\" target=\"_blank\" rel=\"noopener\">HOW DO CAR SUBSCRIPTIONS HELP YOU SAVE MONEY<\/a><\/pre>","protected":false},"excerpt":{"rendered":"<p>Over the last few months, online car buying has been gaining traction around the world. This new trend seems to be the way forward as consumers look to minimise social and physical interactions. But can you imagine buying a car the same way you&#8217;d buy a Nintendo Switch? It can be quite hard for any &hellip;<\/p>\n","protected":false},"author":44,"featured_media":10004,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[721],"tags":[],"class_list":["post-9956","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-car-buying-tips"],"_links":{"self":[{"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/posts\/9956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/comments?post=9956"}],"version-history":[{"count":1,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/posts\/9956\/revisions"}],"predecessor-version":[{"id":15978,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/posts\/9956\/revisions\/15978"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/media\/10004"}],"wp:attachment":[{"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/media?parent=9956"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/categories?post=9956"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carro.co\/sg\/blog\/wp-json\/wp\/v2\/tags?post=9956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}