Carro’s first 4S Centre in Asia-Pacific opens in Seremban, as part of commitment to redefine used cars with technology and expertise

• Full-service approach pulls together Carro’s proprietary technology, AI capabilities and certified experts to serve every customer across car ownership journey

• Comprehensive 2-storey facility equipped to service 250-300 cars a month, and handle up to 50 body and paint jobs monthly

• Malaysia’s Transport Minister Anthony Loke emphasises “inspections cannot be compromised”, says Carro is the “gold standard” for inspections across the country

Kuala Lumpur, 19 June 2024 – Malaysians can now look forward to Carro’s first 4S Centre, an integrated high-tech facility that combines  ‘Sales, Service, Spare Parts Supplies, and Body & Paint Servicing’ in Seremban, Negeri Sembilan. This full-service approach pulls together Carro’s proprietary technology, AI capabilities and certified experts, allowing Carro to efficiently and proficiently serve every customer across their car ownership journey. 

Doors to the 4S Centre officially opened to the public on 15 June 2024, with Malaysia’s Transport Minister Anthony Loke marking its opening with a closed-door visit on the same day. 

“Road safety is paramount and it’s essential that all vehicles, especially used cars, are fit for the road,” says Loke. “As a market leader, Carro has taken the lead to not only standardise their inspection process across the country, but also enhance the process with their own technologies. This is the gold standard that all used car marketplaces should achieve.” 

The 2-storey, 43,000 square feet one-stop hub in Seremban comprises a retail showroom which can display up to 6 vehicles, roomy customer lounges, and a sales office. Customers can also pick up and take pictures with their Carro Certified rides at the facility’s official delivery bays. 

Additionally, the 4S Centre is integrated with Carro Care, Carro’s full service automotive after-sales business. Bolstered by Carro’s technology and Jardine Cycle and Carriage’s technical expertise, Carro Care will take care of all after-sales and servicing procedures, including high-quality bodywork and paint restoration services, helmed by Japanese paint master Junpei Yamamoto, Carro Care’s Head of Body and Paint Services. 

With 8 servicing bays and a dedicated spray paint booth, the 4S Centre will be able to service 250-300 cars a month, and handle up to 50 body and paint jobs monthly. Customers who do not own Carro Certified cars are also welcome to service or refurbish their cars here.  

“4S Centres historically have been reserved for brand-specific dealerships and distributors,” says Carro Malaysia CEO Derrick Eng. “However, we really want every used car owner to have the opportunity to step into a 4S building and experience the same level of care, detail and transparency. We’re reshaping the landscape for used cars and after-sales services with our technology, certified experts, equipment as well as OEM and quality spare parts – all to give our customers quality cars that are As Good As New.” 

On top of its newest 4S Centre, Carro currently has 10 Retail Experience Centres, 27 Inspection Centres, 5 Service Centres and 2 Refurbishment Centres across Malaysia.  

The brand new Carro 4S Centre at Seremban is located at 340, Jln Haruan 2, Oakland Industrial Park, 70300 Seremban, Negeri Sembilan.