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Fairuz Ramlee
Definitely the go to company if you wanna purchase your cars. With such a proper structure and solid set of staff, it was a very pleasant experience buying our car with them, especially with the awesome 5 star service rendered by Jonathan Lee. From the moment we walked in, we felt welcome and we felt it throughout the whole buying process. All queries were answered by Jonathan promptly and professionally, and he made us felt at ease throughout. 5 stars for Jonathan and the team. Will definitely recommend to those who wants to buy their car go to Carro.
Bruno Low
I came to Carro to initially sell my car. the price excellent, after discussing online with the staff, i have shortlisted few cars for trade in. Jonathan lee was helping us throughout the process providing good advice and never push for the most costly option. he made us try all the cars and finally got the one that fit our family needs. will definitely recommend Jonathan lee who did a good job
Raymond Chen
Jonathan is definitely the best person to go to if you are looking to purchase a car. Positive and cheerful attitude sure lighten up the stress when choosing my 1st ride. He followed through the whole process of my purchase with constant updates of information. True gem of Carro, will definitely spread the words of his awesome service!!! Thanks bro!!
Hazeeq Samsuri
Smooth and fuss free transaction to buy a car from Carro. Zero admin fees and no hidden fees unlike traditional car dealers. Was served by Jonathan and he has been very proactive in updating the car status and being honest in pointing out the defects of the car. Thank you again Jonathan for expediting the handover slightly earlier than planned!
世坤馮
We all know how dark and dirty the 2nd hand car dealer industry is, so i went in to Carro being very skeptical of the car i was interested in. I was assigned to Jon, who was really honest, frank and also professional. He was really accomodating with my requests, but also really frank when they are too overboard. While i was away during my business trip, Jon constantly gave me updates. The day before the collection, jon even reminded me to ensure that i increased my daily spending limit to minimise any hiccups during the collection itself. Even after the collection, he has been super helpful in getting me settled in to my new ride. Id recommend jon and carro to anyone who is looking for a seamless, friendly and honest service!
Timothy Paul Xie
Dominic was an absolute pleasure to deal with. He went the extra mile in helping me with getting a great deal for the car, and was extremely insightful and meticulous throughout the whole deal process. It was a smooth transaction and since having the car for 7 months I have not had any issues. Should I consider changing my vehicle in the future - Carro, together with Dominic, would most certainly be my choice! 😁
Ryan Marc
sold my car at Carro recently, very professional and friendly staff. fast, convenient, good price. definitely will recommend / head back to them if I'm selling or buying. good job Carro 👍 (staff to thank: Cody - main person I dealt with & Raymond)
Calvin Ennovyevoli
This is my first time purchasing car from Carro..i enjoyed the whole process, no hidden charges, everything explained nicely from Mr Jonathan, which was the sales liaising with me. Service was excellent, due to my work schedule, he was able to accommodate to my timing and location for handover my old car and takeover my new car..very prompt in replying my enquiries even after his working hours. After sales service was excellent too! Definitely will look for him again if i want to change car👍👍
Edmund Soh
Dominic is knowledgeable & patient and takes time to answer all our questions ! Feels safe & comfortable dealing with Carro & Dominic especially when the 2nd hand car market has quite a bad reputation. Aftersales service didn't disappoint too ! Dominic is open to help with any questions or issues we have about the car post sales Go to Carro & look for Dominic ! No regrets to deal with them
James Chia
Great service provided by Jonathan. He was very patient and answered every question that was asked. Extremely easy person to talk to. Felt like an old time friend yet still maintained that professionalism. Went the extra mile to handover the car in double quick time. Even went back to handover on his off day! 10/10 will recommend! 😇
Louies Tan
Purchased a car from a sales rep named Jonathan... Received an outstanding service from him, ranging from being attentive to your needs, to meticulously taking note of the issues/requests, Jon had totally aced all aspects as an experience salesperson. In fact, on the day of collection, he even took effort to ensure that the vehicle is sanitised properly (bcos I have a 2-yr old kid to pick up after that)! My recommendation - definitely worthy of a visit to view your preferred vehicles with him and have a honest and upfront discussion with him. No hidden agendas, no ballyhoos.... Jonathan is da man!
Kelvin Ang
Truly enjoyed the process of purchasing a second hand vehicle from Carro. It's definitely refreshing to step away from the typical, traditional second hand car dealers in Singapore, the ones with the hidden charges, in-house loans for the max term avail., etc. It feels great talking to someone who is informative, direct and most importantly open. To me, Carro made buying a second hand car frustration free and driving away feeling assured. Wish more dealers are like this. Thank you, Jonathan (Lee).
Yee Ling Yeong
Was introduced by a friend to contact Carro and we had a good and hassle free experience with him. No hard selling, very responsive to our queries, before, during and after transaction. Would recommend Carro and look for Jonathan!
Siti Mijaya
The salesperson that assisted my husband and I is Dominic. He is one of the most helpful sales personnel i had ever met! I bombarded him with so many questions and he was nothing but patient. First, he takes the time to fully understands what we are looking for before recommending and showing us some of the cars available at Carro. He had many good tips for us as well. Extremely easy to talk to, no upselling, humourous yet maintains professionalism. Appreciate all the time you’ve spent with us Dominic! Keep up the good job. Will defo be recommending friends to you!! 👏🏼👍🏼h
Jiangbin Sun
Definitely recommend! Carro is a quite good one stop shop for first time buyers like us. Jonathan really helped us a lot from all aspects - introducing the car, sharing the whole process, recommending on insurance and loan. He is knowledgeable and willing to help always. Great experience!
Jean Ong
Compliment for Jonathan. When we first visited Carro, we weren’t expect it would become the best car dealer company we have ever visited. We were warmly welcomed by Jonathan (sales representative), he was young and we thought he was a fresh grad. Little did we expect his vast knowledge about car models and car sales immediately drew our attention. He shared that he has been in car sales Industry for over 12 years. Jonathan was not like any sales we met before, his humour, helpful and casual personality made us felt like friends. He was sincere and shared his knowledge about car models we inquired patiently. He was truthful and no hard-sell, no pressure, he addressed all our concerns effortlessly. He made car transaction so simplified and fuss free. Jonathan has delivered a complete seamless transaction we could ever imagined, he direct offered us the best deal on purchase and trade-in without needing wasting time on draggy bargaining. He offered us new car accessories (customised car mat, car cam front and back, original car plate frame, etc) which added more perks to our purchase. From trading in, purchasing, loan, insurance, retaining car plate nbr, all paperwork, and ensuring finest condition of the car before handover. Every detail was well taken care by him. In addition, Jonathan will continue attending to all our queries swiftly after deal clinched (giving us assurance and a peace of mind). We were glad we made the right choice to Carro and meeting such exemplary sales - Jonathan, who has delivered a truly remarkable car purchasing experience to us. We highly recommend anyone who plans to purchase car to look for Jonathan @ Carro 👍🏻🤩 Reference: SMW5193T BMW 118i
Vick Vick
Jonathan is very helpful in the way he explaining the vehicle to me. Im very grateful for his assistance over here at carro. Together with Magdalene, she assisted in the rest of the admin works and im pleased to be served by them
Ultraman Azli
A big thank you to Zeo and Magdeline. They are able to portray great expertise in their job field, very initiative and dedicated. Helpful and fast response. Helped me throughout my buying journey. The condition of the car was great and I’m in no regret dealing with Carro. Thank you, Carro team for the excellent service. 👍🏼
Diana Tan
Visited Carro with my brother for his first car and was served by Jonathan. He showed great patience while addressing to our many queries. We eventually managed to find a suitable ride with the excellent recommendations and advice by Jonathan. Definitely will go back to him for our future car purchases and also recommend to our family and friends!
Desmond Low
We were attended to by Jonathan. He was very professional and tried his best to answer all our queries and made sure to meet our requirements and needs as first time buyers. He was professional and we never felt that he was just transacting a sale, but rather, giving us invaluable advice and suggestions. He made additional effort to ensure that our purchase experiences were a positive one. Thank you Jonathan!
Charles Chia
Jonathan has been a great help in assisting us in getting our first car. Very honest, very knowledgeable and very candid. We are very happy with the purchase and also all the services rendered. Great service from Jonathan, great experience with Carro! 🙂
Arran Tan
Was interested in the BMW 118i and was served Karen Goh on 24 Jul 2022. She approached with a friendly attitude and had much eagerness to assist our demands and answered our questions professionally. A joy to have served by her. Thank you Karen!
Deniel Ong
Top service, right from the admin who contacted me and arranged for an appointment, to the salesperson Jonathan who served us with sincerity. No hidden cost and even going the extra mile to resolve any potential hiccups so as to ensure a hassle free handover. Highly recommend Carro and Jonathan to all. Thanks!
Raymund Francis
I am a first-time client of Carro. I was planning to trade in my car. I was offered a 'decent' amount at the recent Car Show 2022 but was later told that it was an overtrade thing. Other car dealers offered me $20k less. However, one car dealer advised me to try Carro for a better quote. I did and, boy!, was I pleasantly surprised. I was offered much more than any other dealer, subject to a physical check. The check by Dixon Lee, confirmed my car's good condition, and I was given the promised amount without any fuss. I strongly recommend Carro! I also commend Carro's ambassador, Dixon Lee, for a job well done!
Jake Tan
Just had my first experience of purchasing a car experience at Carro with Jonathan! Jonathan was an absolute pleasure to deal with. He very helpful and went the extra mile to make sure I was well sorted and informed. Thank you for the excellent service and help provided through the extremely quick and efficient process to ownership. Very happy buyer and 10/10 will come back to Carro because of Jonathan. 🤝
HuiLing Ng
With Carro Singapore, sale of car is no longer a hassle. No gimmicks, no hidden extra charges. However, please take note there is a cost ($30) to be borne by the seller if you choose to have your existing car collected from your home carpark. This is reasonable since it has to be mutually agreed between the seller and Carro Singapore and will be stated clearly in the S&P agreement. After submitting your car ownership details to Carro Singapore, their staff will come back to you with a quoted amount (within 24 hours) for your consideration on whether you would like to proceed with viewing. The quoted amount is subjected to confirmation upon their staff’s assessment on the actual condition of the car after viewing. You would then have a gauge of where you are. If you are satisfied with the quoted amount confirmed by their staff upon viewing, their staff will prepare a S&P agreement for you to sign on the spot. Depending on your availability and agreement with Carro Singapore, the handover date is flexible. To conclude this review, I would say that my entire experience with Carro Singapore is excellent. The transaction was a breeze for first timers like us selling on our own. Dixon (the sales coordinator assigned by Carro) and Shaharul (the handover coordinator assigned by Carro) are very helpful, patient and nice people. Well done, Carro Singapore! 👍🏻🥳😊
Leo Koh
We came across Carro while researching on where to purchase a car and indeed they stood true to the many splendid reviews with a high level of professionalism and impeccable service. My wife and I had a great experience with Jonathan, he was very friendly and helpful, and prepared all the necessary paperwork and transactions promptly. It was really a fuss-free experience purchasing from Carro. Will definitely recommend Carro!
Fairuz Ramlee
Definitely the go to company if you wanna purchase your cars. With such a proper structure and solid set of staff, it was a very pleasant experience buying our car with them, especially with the awesome 5 star service rendered by Jonathan Lee. From the moment we walked in, we felt welcome and we felt it throughout the whole buying process. All queries were answered by Jonathan promptly and professionally, and he made us felt at ease throughout. 5 stars for Jonathan and the team. Will definitely recommend to those who wants to buy their car go to Carro.
Bruno Low
I came to Carro to initially sell my car. the price excellent, after discussing online with the staff, i have shortlisted few cars for trade in. Jonathan lee was helping us throughout the process providing good advice and never push for the most costly option. he made us try all the cars and finally got the one that fit our family needs. will definitely recommend Jonathan lee who did a good job
Raymond Chen
Jonathan is definitely the best person to go to if you are looking to purchase a car. Positive and cheerful attitude sure lighten up the stress when choosing my 1st ride. He followed through the whole process of my purchase with constant updates of information. True gem of Carro, will definitely spread the words of his awesome service!!! Thanks bro!!
Hazeeq Samsuri
Smooth and fuss free transaction to buy a car from Carro. Zero admin fees and no hidden fees unlike traditional car dealers. Was served by Jonathan and he has been very proactive in updating the car status and being honest in pointing out the defects of the car. Thank you again Jonathan for expediting the handover slightly earlier than planned!
世坤馮
We all know how dark and dirty the 2nd hand car dealer industry is, so i went in to Carro being very skeptical of the car i was interested in. I was assigned to Jon, who was really honest, frank and also professional. He was really accomodating with my requests, but also really frank when they are too overboard. While i was away during my business trip, Jon constantly gave me updates. The day before the collection, jon even reminded me to ensure that i increased my daily spending limit to minimise any hiccups during the collection itself. Even after the collection, he has been super helpful in getting me settled in to my new ride. Id recommend jon and carro to anyone who is looking for a seamless, friendly and honest service!
Timothy Paul Xie
Dominic was an absolute pleasure to deal with. He went the extra mile in helping me with getting a great deal for the car, and was extremely insightful and meticulous throughout the whole deal process. It was a smooth transaction and since having the car for 7 months I have not had any issues. Should I consider changing my vehicle in the future - Carro, together with Dominic, would most certainly be my choice! 😁
Ryan Marc
sold my car at Carro recently, very professional and friendly staff. fast, convenient, good price. definitely will recommend / head back to them if I'm selling or buying. good job Carro 👍 (staff to thank: Cody - main person I dealt with & Raymond)
Calvin Ennovyevoli
This is my first time purchasing car from Carro..i enjoyed the whole process, no hidden charges, everything explained nicely from Mr Jonathan, which was the sales liaising with me. Service was excellent, due to my work schedule, he was able to accommodate to my timing and location for handover my old car and takeover my new car..very prompt in replying my enquiries even after his working hours. After sales service was excellent too! Definitely will look for him again if i want to change car👍👍
Edmund Soh
Dominic is knowledgeable & patient and takes time to answer all our questions ! Feels safe & comfortable dealing with Carro & Dominic especially when the 2nd hand car market has quite a bad reputation. Aftersales service didn't disappoint too ! Dominic is open to help with any questions or issues we have about the car post sales Go to Carro & look for Dominic ! No regrets to deal with them
James Chia
Great service provided by Jonathan. He was very patient and answered every question that was asked. Extremely easy person to talk to. Felt like an old time friend yet still maintained that professionalism. Went the extra mile to handover the car in double quick time. Even went back to handover on his off day! 10/10 will recommend! 😇
Louies Tan
Purchased a car from a sales rep named Jonathan... Received an outstanding service from him, ranging from being attentive to your needs, to meticulously taking note of the issues/requests, Jon had totally aced all aspects as an experience salesperson. In fact, on the day of collection, he even took effort to ensure that the vehicle is sanitised properly (bcos I have a 2-yr old kid to pick up after that)! My recommendation - definitely worthy of a visit to view your preferred vehicles with him and have a honest and upfront discussion with him. No hidden agendas, no ballyhoos.... Jonathan is da man!
Kelvin Ang
Truly enjoyed the process of purchasing a second hand vehicle from Carro. It's definitely refreshing to step away from the typical, traditional second hand car dealers in Singapore, the ones with the hidden charges, in-house loans for the max term avail., etc. It feels great talking to someone who is informative, direct and most importantly open. To me, Carro made buying a second hand car frustration free and driving away feeling assured. Wish more dealers are like this. Thank you, Jonathan (Lee).
Yee Ling Yeong
Was introduced by a friend to contact Carro and we had a good and hassle free experience with him. No hard selling, very responsive to our queries, before, during and after transaction. Would recommend Carro and look for Jonathan!
Siti Mijaya
The salesperson that assisted my husband and I is Dominic. He is one of the most helpful sales personnel i had ever met! I bombarded him with so many questions and he was nothing but patient. First, he takes the time to fully understands what we are looking for before recommending and showing us some of the cars available at Carro. He had many good tips for us as well. Extremely easy to talk to, no upselling, humourous yet maintains professionalism. Appreciate all the time you’ve spent with us Dominic! Keep up the good job. Will defo be recommending friends to you!! 👏🏼👍🏼h
Jiangbin Sun
Definitely recommend! Carro is a quite good one stop shop for first time buyers like us. Jonathan really helped us a lot from all aspects - introducing the car, sharing the whole process, recommending on insurance and loan. He is knowledgeable and willing to help always. Great experience!
Jean Ong
Compliment for Jonathan. When we first visited Carro, we weren’t expect it would become the best car dealer company we have ever visited. We were warmly welcomed by Jonathan (sales representative), he was young and we thought he was a fresh grad. Little did we expect his vast knowledge about car models and car sales immediately drew our attention. He shared that he has been in car sales Industry for over 12 years. Jonathan was not like any sales we met before, his humour, helpful and casual personality made us felt like friends. He was sincere and shared his knowledge about car models we inquired patiently. He was truthful and no hard-sell, no pressure, he addressed all our concerns effortlessly. He made car transaction so simplified and fuss free. Jonathan has delivered a complete seamless transaction we could ever imagined, he direct offered us the best deal on purchase and trade-in without needing wasting time on draggy bargaining. He offered us new car accessories (customised car mat, car cam front and back, original car plate frame, etc) which added more perks to our purchase. From trading in, purchasing, loan, insurance, retaining car plate nbr, all paperwork, and ensuring finest condition of the car before handover. Every detail was well taken care by him. In addition, Jonathan will continue attending to all our queries swiftly after deal clinched (giving us assurance and a peace of mind). We were glad we made the right choice to Carro and meeting such exemplary sales - Jonathan, who has delivered a truly remarkable car purchasing experience to us. We highly recommend anyone who plans to purchase car to look for Jonathan @ Carro 👍🏻🤩 Reference: SMW5193T BMW 118i
Vick Vick
Jonathan is very helpful in the way he explaining the vehicle to me. Im very grateful for his assistance over here at carro. Together with Magdalene, she assisted in the rest of the admin works and im pleased to be served by them
Ultraman Azli
A big thank you to Zeo and Magdeline. They are able to portray great expertise in their job field, very initiative and dedicated. Helpful and fast response. Helped me throughout my buying journey. The condition of the car was great and I’m in no regret dealing with Carro. Thank you, Carro team for the excellent service. 👍🏼
Diana Tan
Visited Carro with my brother for his first car and was served by Jonathan. He showed great patience while addressing to our many queries. We eventually managed to find a suitable ride with the excellent recommendations and advice by Jonathan. Definitely will go back to him for our future car purchases and also recommend to our family and friends!
Desmond Low
We were attended to by Jonathan. He was very professional and tried his best to answer all our queries and made sure to meet our requirements and needs as first time buyers. He was professional and we never felt that he was just transacting a sale, but rather, giving us invaluable advice and suggestions. He made additional effort to ensure that our purchase experiences were a positive one. Thank you Jonathan!
Charles Chia
Jonathan has been a great help in assisting us in getting our first car. Very honest, very knowledgeable and very candid. We are very happy with the purchase and also all the services rendered. Great service from Jonathan, great experience with Carro! 🙂
Arran Tan
Was interested in the BMW 118i and was served Karen Goh on 24 Jul 2022. She approached with a friendly attitude and had much eagerness to assist our demands and answered our questions professionally. A joy to have served by her. Thank you Karen!
Deniel Ong
Top service, right from the admin who contacted me and arranged for an appointment, to the salesperson Jonathan who served us with sincerity. No hidden cost and even going the extra mile to resolve any potential hiccups so as to ensure a hassle free handover. Highly recommend Carro and Jonathan to all. Thanks!
Raymund Francis
I am a first-time client of Carro. I was planning to trade in my car. I was offered a 'decent' amount at the recent Car Show 2022 but was later told that it was an overtrade thing. Other car dealers offered me $20k less. However, one car dealer advised me to try Carro for a better quote. I did and, boy!, was I pleasantly surprised. I was offered much more than any other dealer, subject to a physical check. The check by Dixon Lee, confirmed my car's good condition, and I was given the promised amount without any fuss. I strongly recommend Carro! I also commend Carro's ambassador, Dixon Lee, for a job well done!
Jake Tan
Just had my first experience of purchasing a car experience at Carro with Jonathan! Jonathan was an absolute pleasure to deal with. He very helpful and went the extra mile to make sure I was well sorted and informed. Thank you for the excellent service and help provided through the extremely quick and efficient process to ownership. Very happy buyer and 10/10 will come back to Carro because of Jonathan. 🤝
HuiLing Ng
With Carro Singapore, sale of car is no longer a hassle. No gimmicks, no hidden extra charges. However, please take note there is a cost ($30) to be borne by the seller if you choose to have your existing car collected from your home carpark. This is reasonable since it has to be mutually agreed between the seller and Carro Singapore and will be stated clearly in the S&P agreement. After submitting your car ownership details to Carro Singapore, their staff will come back to you with a quoted amount (within 24 hours) for your consideration on whether you would like to proceed with viewing. The quoted amount is subjected to confirmation upon their staff’s assessment on the actual condition of the car after viewing. You would then have a gauge of where you are. If you are satisfied with the quoted amount confirmed by their staff upon viewing, their staff will prepare a S&P agreement for you to sign on the spot. Depending on your availability and agreement with Carro Singapore, the handover date is flexible. To conclude this review, I would say that my entire experience with Carro Singapore is excellent. The transaction was a breeze for first timers like us selling on our own. Dixon (the sales coordinator assigned by Carro) and Shaharul (the handover coordinator assigned by Carro) are very helpful, patient and nice people. Well done, Carro Singapore! 👍🏻🥳😊
Leo Koh
We came across Carro while researching on where to purchase a car and indeed they stood true to the many splendid reviews with a high level of professionalism and impeccable service. My wife and I had a great experience with Jonathan, he was very friendly and helpful, and prepared all the necessary paperwork and transactions promptly. It was really a fuss-free experience purchasing from Carro. Will definitely recommend Carro!
Fairuz Ramlee
Definitely the go to company if you wanna purchase your cars. With such a proper structure and solid set of staff, it was a very pleasant experience buying our car with them, especially with the awesome 5 star service rendered by Jonathan Lee. From the moment we walked in, we felt welcome and we felt it throughout the whole buying process. All queries were answered by Jonathan promptly and professionally, and he made us felt at ease throughout. 5 stars for Jonathan and the team. Will definitely recommend to those who wants to buy their car go to Carro.
Bruno Low
I came to Carro to initially sell my car. the price excellent, after discussing online with the staff, i have shortlisted few cars for trade in. Jonathan lee was helping us throughout the process providing good advice and never push for the most costly option. he made us try all the cars and finally got the one that fit our family needs. will definitely recommend Jonathan lee who did a good job
Raymond Chen
Jonathan is definitely the best person to go to if you are looking to purchase a car. Positive and cheerful attitude sure lighten up the stress when choosing my 1st ride. He followed through the whole process of my purchase with constant updates of information. True gem of Carro, will definitely spread the words of his awesome service!!! Thanks bro!!
Hazeeq Samsuri
Smooth and fuss free transaction to buy a car from Carro. Zero admin fees and no hidden fees unlike traditional car dealers. Was served by Jonathan and he has been very proactive in updating the car status and being honest in pointing out the defects of the car. Thank you again Jonathan for expediting the handover slightly earlier than planned!
世坤馮
We all know how dark and dirty the 2nd hand car dealer industry is, so i went in to Carro being very skeptical of the car i was interested in. I was assigned to Jon, who was really honest, frank and also professional. He was really accomodating with my requests, but also really frank when they are too overboard. While i was away during my business trip, Jon constantly gave me updates. The day before the collection, jon even reminded me to ensure that i increased my daily spending limit to minimise any hiccups during the collection itself. Even after the collection, he has been super helpful in getting me settled in to my new ride. Id recommend jon and carro to anyone who is looking for a seamless, friendly and honest service!
Timothy Paul Xie
Dominic was an absolute pleasure to deal with. He went the extra mile in helping me with getting a great deal for the car, and was extremely insightful and meticulous throughout the whole deal process. It was a smooth transaction and since having the car for 7 months I have not had any issues. Should I consider changing my vehicle in the future - Carro, together with Dominic, would most certainly be my choice! 😁
Ryan Marc
sold my car at Carro recently, very professional and friendly staff. fast, convenient, good price. definitely will recommend / head back to them if I'm selling or buying. good job Carro 👍 (staff to thank: Cody - main person I dealt with & Raymond)
Calvin Ennovyevoli
This is my first time purchasing car from Carro..i enjoyed the whole process, no hidden charges, everything explained nicely from Mr Jonathan, which was the sales liaising with me. Service was excellent, due to my work schedule, he was able to accommodate to my timing and location for handover my old car and takeover my new car..very prompt in replying my enquiries even after his working hours. After sales service was excellent too! Definitely will look for him again if i want to change car👍👍
Edmund Soh
Dominic is knowledgeable & patient and takes time to answer all our questions ! Feels safe & comfortable dealing with Carro & Dominic especially when the 2nd hand car market has quite a bad reputation. Aftersales service didn't disappoint too ! Dominic is open to help with any questions or issues we have about the car post sales Go to Carro & look for Dominic ! No regrets to deal with them
James Chia
Great service provided by Jonathan. He was very patient and answered every question that was asked. Extremely easy person to talk to. Felt like an old time friend yet still maintained that professionalism. Went the extra mile to handover the car in double quick time. Even went back to handover on his off day! 10/10 will recommend! 😇
Louies Tan
Purchased a car from a sales rep named Jonathan... Received an outstanding service from him, ranging from being attentive to your needs, to meticulously taking note of the issues/requests, Jon had totally aced all aspects as an experience salesperson. In fact, on the day of collection, he even took effort to ensure that the vehicle is sanitised properly (bcos I have a 2-yr old kid to pick up after that)! My recommendation - definitely worthy of a visit to view your preferred vehicles with him and have a honest and upfront discussion with him. No hidden agendas, no ballyhoos.... Jonathan is da man!
Kelvin Ang
Truly enjoyed the process of purchasing a second hand vehicle from Carro. It's definitely refreshing to step away from the typical, traditional second hand car dealers in Singapore, the ones with the hidden charges, in-house loans for the max term avail., etc. It feels great talking to someone who is informative, direct and most importantly open. To me, Carro made buying a second hand car frustration free and driving away feeling assured. Wish more dealers are like this. Thank you, Jonathan (Lee).
Yee Ling Yeong
Was introduced by a friend to contact Carro and we had a good and hassle free experience with him. No hard selling, very responsive to our queries, before, during and after transaction. Would recommend Carro and look for Jonathan!
Siti Mijaya
The salesperson that assisted my husband and I is Dominic. He is one of the most helpful sales personnel i had ever met! I bombarded him with so many questions and he was nothing but patient. First, he takes the time to fully understands what we are looking for before recommending and showing us some of the cars available at Carro. He had many good tips for us as well. Extremely easy to talk to, no upselling, humourous yet maintains professionalism. Appreciate all the time you’ve spent with us Dominic! Keep up the good job. Will defo be recommending friends to you!! 👏🏼👍🏼h
Jiangbin Sun
Definitely recommend! Carro is a quite good one stop shop for first time buyers like us. Jonathan really helped us a lot from all aspects - introducing the car, sharing the whole process, recommending on insurance and loan. He is knowledgeable and willing to help always. Great experience!
Jean Ong
Compliment for Jonathan. When we first visited Carro, we weren’t expect it would become the best car dealer company we have ever visited. We were warmly welcomed by Jonathan (sales representative), he was young and we thought he was a fresh grad. Little did we expect his vast knowledge about car models and car sales immediately drew our attention. He shared that he has been in car sales Industry for over 12 years. Jonathan was not like any sales we met before, his humour, helpful and casual personality made us felt like friends. He was sincere and shared his knowledge about car models we inquired patiently. He was truthful and no hard-sell, no pressure, he addressed all our concerns effortlessly. He made car transaction so simplified and fuss free. Jonathan has delivered a complete seamless transaction we could ever imagined, he direct offered us the best deal on purchase and trade-in without needing wasting time on draggy bargaining. He offered us new car accessories (customised car mat, car cam front and back, original car plate frame, etc) which added more perks to our purchase. From trading in, purchasing, loan, insurance, retaining car plate nbr, all paperwork, and ensuring finest condition of the car before handover. Every detail was well taken care by him. In addition, Jonathan will continue attending to all our queries swiftly after deal clinched (giving us assurance and a peace of mind). We were glad we made the right choice to Carro and meeting such exemplary sales - Jonathan, who has delivered a truly remarkable car purchasing experience to us. We highly recommend anyone who plans to purchase car to look for Jonathan @ Carro 👍🏻🤩 Reference: SMW5193T BMW 118i
Vick Vick
Jonathan is very helpful in the way he explaining the vehicle to me. Im very grateful for his assistance over here at carro. Together with Magdalene, she assisted in the rest of the admin works and im pleased to be served by them
Ultraman Azli
A big thank you to Zeo and Magdeline. They are able to portray great expertise in their job field, very initiative and dedicated. Helpful and fast response. Helped me throughout my buying journey. The condition of the car was great and I’m in no regret dealing with Carro. Thank you, Carro team for the excellent service. 👍🏼
Diana Tan
Visited Carro with my brother for his first car and was served by Jonathan. He showed great patience while addressing to our many queries. We eventually managed to find a suitable ride with the excellent recommendations and advice by Jonathan. Definitely will go back to him for our future car purchases and also recommend to our family and friends!
Desmond Low
We were attended to by Jonathan. He was very professional and tried his best to answer all our queries and made sure to meet our requirements and needs as first time buyers. He was professional and we never felt that he was just transacting a sale, but rather, giving us invaluable advice and suggestions. He made additional effort to ensure that our purchase experiences were a positive one. Thank you Jonathan!
Charles Chia
Jonathan has been a great help in assisting us in getting our first car. Very honest, very knowledgeable and very candid. We are very happy with the purchase and also all the services rendered. Great service from Jonathan, great experience with Carro! 🙂
Arran Tan
Was interested in the BMW 118i and was served Karen Goh on 24 Jul 2022. She approached with a friendly attitude and had much eagerness to assist our demands and answered our questions professionally. A joy to have served by her. Thank you Karen!
Deniel Ong
Top service, right from the admin who contacted me and arranged for an appointment, to the salesperson Jonathan who served us with sincerity. No hidden cost and even going the extra mile to resolve any potential hiccups so as to ensure a hassle free handover. Highly recommend Carro and Jonathan to all. Thanks!
Raymund Francis
I am a first-time client of Carro. I was planning to trade in my car. I was offered a 'decent' amount at the recent Car Show 2022 but was later told that it was an overtrade thing. Other car dealers offered me $20k less. However, one car dealer advised me to try Carro for a better quote. I did and, boy!, was I pleasantly surprised. I was offered much more than any other dealer, subject to a physical check. The check by Dixon Lee, confirmed my car's good condition, and I was given the promised amount without any fuss. I strongly recommend Carro! I also commend Carro's ambassador, Dixon Lee, for a job well done!
Jake Tan
Just had my first experience of purchasing a car experience at Carro with Jonathan! Jonathan was an absolute pleasure to deal with. He very helpful and went the extra mile to make sure I was well sorted and informed. Thank you for the excellent service and help provided through the extremely quick and efficient process to ownership. Very happy buyer and 10/10 will come back to Carro because of Jonathan. 🤝
HuiLing Ng
With Carro Singapore, sale of car is no longer a hassle. No gimmicks, no hidden extra charges. However, please take note there is a cost ($30) to be borne by the seller if you choose to have your existing car collected from your home carpark. This is reasonable since it has to be mutually agreed between the seller and Carro Singapore and will be stated clearly in the S&P agreement. After submitting your car ownership details to Carro Singapore, their staff will come back to you with a quoted amount (within 24 hours) for your consideration on whether you would like to proceed with viewing. The quoted amount is subjected to confirmation upon their staff’s assessment on the actual condition of the car after viewing. You would then have a gauge of where you are. If you are satisfied with the quoted amount confirmed by their staff upon viewing, their staff will prepare a S&P agreement for you to sign on the spot. Depending on your availability and agreement with Carro Singapore, the handover date is flexible. To conclude this review, I would say that my entire experience with Carro Singapore is excellent. The transaction was a breeze for first timers like us selling on our own. Dixon (the sales coordinator assigned by Carro) and Shaharul (the handover coordinator assigned by Carro) are very helpful, patient and nice people. Well done, Carro Singapore! 👍🏻🥳😊
Leo Koh
We came across Carro while researching on where to purchase a car and indeed they stood true to the many splendid reviews with a high level of professionalism and impeccable service. My wife and I had a great experience with Jonathan, he was very friendly and helpful, and prepared all the necessary paperwork and transactions promptly. It was really a fuss-free experience purchasing from Carro. Will definitely recommend Carro!
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