3 easy steps to buy a Carro Certified car
You do not want to rush when you buy a car, even more so with a used car. You need thorough research to ensure you get the right car for you. On top of that, you want to be sure the car you buy is not a lemon or comes with a variety of issues. That is why we have a variety of Carro Certified cars that go through a rigorous 160-point inspection where all faults will be fixed and refurbished to be As Good As New!
Step 1: Find your preferred car
Once on the website, you can sort cars by price range, brand, year, mileage, body type, transmission and other filters. As all our information is transparently and fully available on the website, you can view the full 160-point inspection report, as well as view the exterior and interior of each and every car in 360°. All Carro Certified cars are guaranteed no mileage tampering as well as no major accidents, fire & flood damage. Once you spot a car you like, here’s what you do next:
Step 2: Reserve a car
Once you find a car you want, you can reserve it to ensure no one else buys it while you are still deciding! To help you make that decision, you can book a test drive as nothing beats a real test drive to get the feel of the car. If the car you want is reserved, you can provide your phone number so you will be notified should the car become available!
Step 3: Buy your car
Once you are satisfied with the car, you can buy it! You can choose to pick up the car at the nearest Retail Experience Centre or have the car delivered to you in one of our flatbed trucks! If you realise the car is not for you, simply return it with our 5-day money back guarantee! If you need to take out a loan, no worries! Carro can help you with that! Browse the loan options of our panel of partner banks and pick out insurance at the same time for maximum convenience. We also provide a 12-month engine & gearbox warranty to ensure peace of mind.
Just like that, your hassle-free car ownership experience begins. Head on over to our main page to get yourself a Carro Certified car! If you are interested in selling or trading-in your car, read this article to learn how to sell your car!
FAQ
- What are the documents needed for loan applications?
- Individual
- Vehicle Sales Order (VSO)
- Vehicle Ownership Certificate (VOC)/ Grant
- NRIC & Valid Driving License
- Fixed Income Earner (Hirer/Guarantor)
- 3-month latest pay-slip
- 3-month latest bank statement
- Latest EPF statement
- Non-Fixed Income Earner (Hirer/ Guarantor)
- 6-month latest pay-slip
- 6-month latest bank statement
- Latest EPF statement
- Self-Employed
- 6-month bank statement
- Business registration & Form D (SSM)
- Income tax LHDN and tax receipt
- Company
- Vehicle Sales Order (VSO)
- Vehicle Ownership Certificate (VOC)/ Grant
- Sole Proprietor (Pemilik Tunggal)
- NRIC of proprietor
- 6-month company bank statement
- Full sets of SSM (ROC or ROB)
- Partnership (Perkongsian)
- NRIC of ALL PARTNERS
- 6-month company bank statement
- Full sets of SSM (ROC or ROB)
- Private Limited/ Public Listed (sdn bhd)
- NRIC of major shareholder(s)
- 6-month company bank statement
- SSM
- Form 9,24,49 and M&A (Section 14,78,58)
- Non-Malaysian
- Vehicle Sales Order (VSO)
- Vehicle Ownership Certificate (VOC)/ Grant
- Valid passport and valid working permit
- Valid driving license/ International driving permit
- Complete Letter of Offer from employment
- Fixed Income Earner (Hirer/Guarantor)
- 3-month latest pay-slip
- 3-month latest bank statement
- Latest EPF statement (if any)
- Non-Fixed Income Earner (Hirer/ Guarantor)
- 6-month latest pay-slip
- 6-month latest bank statement
- Latest EPF statement (if any)
2. What is the car-buying process with Carro?
To buy a car from Carro, you can follow these steps:
- Visit the Carro website and browse our inventory of Carro Certified cars.
- Select a car to view more details such as specifications, mileage, and pricing.
- Book your dream car and arrange a test drive at a nearby retail experience centre.
- Buy your dream car.
- Carro will take care of the necessary paperwork and payment processes.
- Depending on your preference, you can arrange for your dream car to be delivered to your desired location or you can pick it up from the retail experience centre.
4. If I am blacklisted, can I apply for a loan?
Unfortunately, you will not be able to apply for a loan.
5. If I don’t have a driving license, can I proceed to apply for a loan?
A guarantor with a valid driving license and the above proof of income is required to apply for a loan.
6. What is the minimum age that qualifies me to apply for a loan?
The minimum age to apply for a loan is 18.
7. What is the minimum salary that qualifies me to apply for a loan?
The minimum salary required to apply for a loan is RM2,000.
8. What is the trade-in process?
- Visit the Carro website and browse our inventory of Carro Certified cars.
- Select a car to view more details such as specifications, mileage, and pricing.
- Book your dream car and arrange a test drive at a nearby retail experience centre.
- Notify your Product Genius that you intend to trade in your car.
- Trade-in for your dream car.
- Take your car to our inspection centre and get our best offer. You can then hand over the car at the inspection centre.
- Carro will take care of the necessary paperwork and payment processes.
- Depending on your preference, you can arrange for your dream car to be delivered to your desired location or you can pick it up from the retail experience centre.
9. How long will it take to complete the whole buying process?
The whole process will take approximately one (1) week. Do note the process might take longer due to various factors.
10. How long are bookings valid?
All bookings are valid for four (4) days.
11. What if my loan application is longer than the booking validity? Will I still get a refund?
Yes.
